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Webinar and Virtual Classroom Podcast from Lightbulb Moment


Dec 12, 2019

In this episode …………..

  • Getting the right tone in reminder emails
  • the Importance of a digital handshake to start your session
  • Managing participant expectations
  • And, Jo and Mike comment on what struck them the most

Mark’s guest blogpost - https://lightbulbmoment.info/2018/02/26/airlinesvc/

 

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